Privacy policy

At Shanvio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store or place an order, we may collect certain personal information, including:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party providers)
Device information (IP address, browser type, etc.)

We collect this information to provide you with a smooth and secure shopping experience.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you regarding your purchase or inquiries
Provide customer support
Improve our website, products, and services
Send updates, promotions, or marketing emails (only if you opt in)

We only use your information for legitimate business purposes and never sell your personal data.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences
Understand how you interact with our site
Improve website performance

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

Payment processors
Shipping providers
Analytics tools (such as Shopify or Google Analytics)

These services only access your information as necessary to perform their functions and are obligated to protect your data.

5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. Your data is stored securely, and sensitive information (such as payment details) is encrypted and processed through secure systems.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.