Terms of service

Welcome to Shanvio. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Account Terms

By using this website, you confirm that:

You are at least 18 years old or using the site under parental supervision
The information you provide is accurate, complete, and up to date
You are responsible for maintaining the confidentiality of your account and password

We reserve the right to suspend or terminate accounts that violate these terms.

2. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) unless stated otherwise
Prices are subject to change without prior notice
We reserve the right to correct pricing errors at any time

Payments must be made through the approved payment methods available at checkout. By placing an order, you agree to provide current and valid payment information.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However:

Minor variations in color, size, or appearance may occur
We do not guarantee that all descriptions are error-free

We reserve the right to correct any errors or update product information at any time without prior notice.

4. Order Acceptance

All orders placed are subject to acceptance and availability
We reserve the right to cancel or refuse any order at our discretion, including but not limited to suspected fraud or incorrect pricing

If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

Orders are processed within 2–4 business days unless otherwise stated
Delivery timelines are estimates and may vary due to external factors
We are not responsible for delays caused by courier services or unforeseen circumstances

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy. By making a purchase, you agree to the terms outlined in that policy.

7. Prohibited Uses

You agree not to use our website or services:

For any unlawful or fraudulent purpose
To violate any applicable laws or regulations
To transmit viruses or malicious code
To interfere with or disrupt the security or functionality of the website

We reserve the right to terminate access for users who engage in prohibited activities.

8. Limitation of Liability

To the fullest extent permitted by law:

Shanvio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products
We do not guarantee uninterrupted or error-free service

Your use of the website and products is at your own risk.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.